1 reviews | Active since May 2016

07 Nov 2016, 16:30

Pathetic service

<p>I ordered online from debinaira pizza trade route on Sunday 06/11/16 at 19:00. I had no communication from the store and when I called the first time they put the phone down on me, on the second try it was useless service. Finally at 20:40 the driver arrived with my order over an hour late, I than asked the driver to get the manger or owner of the store to give me a call regarding the service I received and I am still waiting for that call. </p>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply12 Nov 2016, 12:56
Official

Thank you very much for taking the time to report your experience with our Trade route mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)