1 reviews | Active since Sept 2016
PATHETIC SERVICE
<p>28/09/16 I ordered 2 pizzas they were delivered 1h15min later and when i told the driver i wont pay for them he said i will pay and his manager told him not to leave the food if i don't pay then asked me for a tip.</p> <p>30/09/2016 like a fool i order from them again 9 large pizzas,2 subs & 5 cold drinks they took 2hours to deliver. I was told they are busy imagine and I asked before placing an order and Mbonisi said 45min,its twice in 1 week this has happened. I'm not impressed and will make sure my colleagues never order from that place again. I was promised that the regional manager will get back to me,i'm still waiting and no phone call.</p>
Thank you very much for taking the time to report your experience with our Chillilane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Chillilane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)