1 reviews | Active since Jun 2016
Pathetic Service
<p>I ordered a pizza at debonairs pizza lephalale Central , the pizza delivery men dropped a pizza with my younger sister , She paid and didn't open it, when we opened it it was burned, like literally burned. We called the lady who was assisting us (her name is Nonhle )twice to inform her that the pizza was burned she ignored us and kept on transferring us to the complaints centre and the number she gave us went straight to voicemail. We are now stucked with a burned pizza and no one is willing to assist me:-(</p>
Thank you very much for taking the time to report your experience with our Lephalale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lephalale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)