PATHETIC SERVICE

Just after take away deliveries resumed I placed an order with Debonairs Pizza on 02 May 2020, Tygervalley branch. Needless to say the pizza's never arrived. No apology or feedback. I took the matter up with Debonairs Pizza (Official) on Facebook as they were the only Debonairs I could get hold of. They got the owner, Alta, to email me and they did offer to send me replacement pizza's. So much time had passed that I said I did not want the pizza's but a refund. To date I have not received my refund for R202.70. It might be a small amount but it is the principal of the matter. Alta has not even responded to my email and Debonairs Pizza (official) on Facebook make nothing but empty promises. Their service is atrocious and they have definitely lost me as a customer.