TN
Thabisile N

1 reviews | Active since Dec 2016

08 Jun 2017, 19:32

Pathetic service

<p>I complained about few days ago about the lat delivery. Debonairs Maponya manager Andile called me on Tuesday apologising and promised to deliver a free pizza to my house as a gesture of goodwill. Until today nothing! I called the branch today and spoke to another manager Terrence who did not even know about my query. The way I was so angry I told him to speak to Andile for information because I'm tired of explaining myself. Really, is this the service we pay for???</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply09 Jun 2017, 14:42
Official

Hi Thabisile

Thank you for the feedback. We have re escalated this to our team they will ensure that the matter is resolved as soon as possible..

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)