PATHETIC SERVICE!!!!
<p>I reveievd the worst service at the debonairs in good wood I can't believe it after getting such wonderful service at all times from the debonairs in V&A. I phone ordered at 10:11 and I'm still sitting waiting in the store at 10:45. Please tell me what is the point of the phone order then? The sales assistant clearly told me it would take about 15Min. When I got to the store firstly there was no order not even a straight line they just helped whoever they felt like helping. Secondly the lady that assisted me had no interest at all not a hello or even a thank you. I'm so disgusted. The people that was busy making the food looked half asleep like honestly!! This isn't how you treat customers. I walked out the store at 10:55 and that's only cause I had to get up and go ask how far my order is. This is terrible your service should at all times be spectacular. </p>
Thank you very much for taking the time to report your experience with our Goodwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Goodwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
