Pathetic service

<p>I ordered a pizza from Debonairs Bayview and i have proof that they have received the order at 14:31 at 15:30 i phoned the store and ask whats going on with the order. A very rude lady answers and give me attitude about how she just came on shift when i ask her about my order, which she then puts me through to the manager whos name is Kugan. He tells me that he is sorry for the delay but they were having problems with receiving orders late from the app, so i ask him why couldnt they inform me before hand so i could of placed the order else where. </p> <p>He says they have received the order but the pizza just came out of the oven now which was an hour later but he said they will send it . I told him no keep your pizza because that is unacceptable service. I told him i want my money back. </p>