BR
Bradwin R
1 reviews | Active since Apr 2014
16 Mar 2015, 12:46
Pathetic Service
My name is Brad, Placed an order for 2 chicken and mushroom and 1 vegetarian real deal pizza and a buddy coke from debonairs, they deliver 2 chicken and a 'Margherita' Pizza without the buddy coke. the cashier Masondo, Zamile didn't capture order correctly, then i call in and Khanyo answers, so i tell her what happened and she ends the call. i call back then Pumalani answers and again the call is ended while im speaking. this is terrible service. i am disappointed because we give this branch alot of business.
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Debonairs Pizza's replyOfficial
17 Mar 2015, 08:33Hello bradwinr,
Thank you very much for taking the time to report your experience with our Springfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Springfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply17 Mar 2015, 08:33
Official
Hello bradwinr,
Thank you very much for taking the time to report your experience with our Springfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Springfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)