1 reviews | Active since Aug 2014
PATHETIC SERVICE
I went to Grand west to take the kids ice skating on Sunday.<br> Bought two pizzas , and the lady that served me was pathetic!! <br> <br> she had a major attitude... and to top it off wanted to give me a whole lot of loose coins... even though she had notes. then she told me i have to take the change as she cant use all her notes... I demanded a note. after this she went to the back and spoke in her language... so i dont know what could of happened to my pizza's in this time.<br> <br> Then i went back to her , and told her she could use her iniative and go make some more notes... instead she was telling all the customers the same thing she has no notes you have to just take the CHANGE...<br> <br> <br> im SICK of PATHETIC service where my hard earned money is SPENT!!<br> <br> I hope i get a call soon from a MANGER!!!<br>
Thank you very much for taking the time to report your experience with our Grand West branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Grand West branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)