RR
Roxanne R

1 reviews | Active since Nov 2017

15 Nov 2017, 18:38

Pathetic Pizza Supp****

We ordered a pizza that was supposed to be a meaty double stack however it came to be a single layer of s****s with minimal toppings and nothing on the second layer . Never been so disappointed in the franchise as I am now . To make it worse we are regular customers to the branch . And this is not the first time this has happened . Sick and tired of keeping quiet about this issue as im paying the retail price and I expect to get what I pay for

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jan 2018, 10:58
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***