1 reviews | Active since Jul 2017
Pathetic management debonairs maponya
I have never been so livid in my life. I ordered pizza at 18:46, but they delivered at 20:40 i understand that they may be busy but at least have the ordasity to answer the phone so i can be informed of the time. I called deboairs maponya mall 8 times to cancel the order cos it was taking too long but no one picked up the phone. Then they have the guts to deliver a ****** cold pizza to me to top it off they only delivered 1 pizza and not what i ordered. I paid the full order and this is the **** service i get??? Im npt one to complain about anything hence i paid the full order. But its not fair that i get delivery of cold food and not what i even ordered. Ivenever been this angry and i barwly complain aboit anything.
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***