Pathetic food served
This is the second disappointment I have received from the same franchise in one week. I have purchased a large triple stacker pizza yesterday at the strand street cape town branch. What an awful pizza, looks as if it was a pizzas made over the weekend, defrosted and reheated. Appalling if I should say it myself. I have never ate cardboard and sauce before. I promise you this, the same pizzas bought at Century City Canal Walk and Good wood was never made this way at these branches. <br> <br> I am seriously disgusted by this after paying so much for ****. I will be publishing these images I have taken on every social media platform there is. I hope this is taken in consideration and notify the store of the pathetic food that is been served to loyal customers.<br> <br> Patiently awaiting your response.
Thank you very much for taking the time to report your experience with our Strand Street Cape Town CBD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street Cape Town CBD branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
