WA
Wardah A

1 reviews | Active since Apr 2018

26 Apr 2018, 14:14

Pathetic delivery time

Ordered pizza for lunch at 12.13 on the 26 April 2018 and it came at 13.55. Order no is ********** 7. Very disappointing as we have to stay without lunch at work as order came 2hours later.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Apr 2018, 12:42
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***