Pathetic Attitude & Service

Today on our way 2 the zoo we decided 2 buy a triple decker pizza,we are currently on our 1 month fast & the order that I was requesting is the order that we've been ordering during the fasting month since the triple stack was first introduced.I also ordered this very same order many times before from the oasis branch even on our wedding day which was the 9/10/2008.Since the Debonairs veggie pizzas are not 2 our liking we order the the triple stack chicken and swop the chicken for another veggie on the list,we also ordered this order from the Bluff,Galleria (last week),chatsworth & many other stores but never had a problem,the chatsworth branch even has a veggie tripple stack on their menu!Oasis branch manager declined our order as well as refused to give her name telling us that Debonairs policy does not say that she has to give out her name,I asked her were's her name tag & I was told that she doesn't have to wear one!I asked for her store details & was told that i must make a purchase & it wil b on the receipt. Please explain as to why this store manager has so much attitude towards customers, if the manager has this type of attitude, how do you expect staff to behave???