1 reviews | Active since Sept 2016

28 Feb 2017, 18:33

Pathetic - AGAIN

<p>We order online to be delivered by Debonairs Princess crossing. After an hour they bring us SOMEONE ELSES order! Another half an hour later and our order gets delivered and the other order taken back and our pizza is ice cold but wait.... They also forgot our juice, its now half an hour later and we are still waiting for them to deliver the juice they forgot!</p>

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Replies (2)
Debonairs Pizza
Debonairs Pizza's reply05 Jun 2017, 16:16
Official

Thank you very much for taking the time to report your experience with our Princess Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

's update05 Jun 2017, 18:17
Reviewer Update

4 MONTHS after posting this complaint NOW I get a reply???