kM
kabelo M
1 reviews | Active since Aug 2013
24 Jan 2016, 09:46
Part's of hair on my Pazza
On the 11-12-2015 I bought a Triple Deck pizza at Debonair Dobsonville and there was parts of hair, I immediately sent an email to their complains department and Mbulelo Ngobese responded on the 14-12-2015 asking me to send the branch I bought the pizza at so that a complaint can be logged, I did sent the email with the branch name.<br> <br> No one came back to me, I then send an email to Mbulelo on the 3-01-2016 asking how long does it take for them to resolve the matter because now the pizza that I was complaining about I kept it as proof until it was now off, I then throw it away.<br> <br> Even today I'm still waiting for them to come back to me.<br>
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Replies (1)Debonairs Pizza's replyOfficial
26 Jan 2016, 13:38Hello kabelomaloka,
Thank you very much for taking the time to report your experience with our Dobson villeSShopping Ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobson villeSShopping Ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply26 Jan 2016, 13:38
Official
Hello kabelomaloka,
Thank you very much for taking the time to report your experience with our Dobson villeSShopping Ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobson villeSShopping Ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
