PM
Phumeza M
1 reviews | Active since Feb 2013
01 Sept 2015, 17:21
Over an hour waiting for delivery.
I ordered a pizza online and received a prompt sms telling me that my order has been successfully received by Debonairs Pizza Sunny Shell Motors (Emmarentia). An hour later I called to enquire about what happened to my order and the person who answered said she had not receieved my \order ticket". I found this strange because she read my order back to me"
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Debonairs Pizza's replyOfficial
02 Sept 2015, 11:53Hello Phumi0420,
Thank you very much for taking the time to report your experience with our Emmarentia (Sunny Shell) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Emmarentia (Sunny Shell) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Sept 2015, 11:53
Official
Hello Phumi0420,
Thank you very much for taking the time to report your experience with our Emmarentia (Sunny Shell) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Emmarentia (Sunny Shell) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)