bP
bakang P
1 reviews | Active since Nov 2015
26 Nov 2015, 09:42
OVER 2 hours delivery waiting period
i order Pizza (on the Double) TIME: 17:55 got the pizza at 21:04 they said that it would take 40 min to be delivered <br> i live 5 min away from Debonairs Celtis Ridge shop 24 by car, walking 15 min away after 50 min of waiting with no sms of confirmation i called them everything went down hill from THERE i got all sorts of lies from debonairs. I AM VERY UNHAPPY CLIENT/COSTUMER AND I WOULD ADVICE NOT TO ORDER ANYTHING AT CELTIS RIDGE DEBONAIRS SHOP 24 <br> <br> THANK YOU <br> NOT HAPPY
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Debonairs Pizza's replyOfficial
30 Nov 2015, 09:24Hello motlaletsi,
Thank you very much for taking the time to report your experience with our Celtis Ridge shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Celtis Ridge shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Nov 2015, 09:24
Official
Hello motlaletsi,
Thank you very much for taking the time to report your experience with our Celtis Ridge shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Celtis Ridge shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)