mN
maryann N

1 reviews | Active since Apr 2015

26 Mar 2016, 16:22

outstanding service

I live in Chiawelo the nearest debonairs is protea gardens so i place an order online and had trouble checking if my order went through.. I decided to call debonairs in gardens, this number is on their website its for ever offline, buy, or even number doesn't exist, i called the protea glen debonairs Sibusiso Zwane answer and promtly understood my frustration he just took my numbers and less than 5 min he came to me with feedback from the gardens mall debonairs. Next im i have issues with gardens debonairs ill definatly notify the ombudsman regarding the reputation of bad service since its first time im putting this on record after contuous bad service from the gardens branch. Great thanks to Sibusiso for doing a job 5 or more staff members can't to at another branch .

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 Mar 2016, 10:39
Official
Hello monono,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our protea glen branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)