nN
nadsali N

1 reviews | Active since May 2017

05 Feb 2018, 11:53

Out of stock at 16:45 on a Friday

We went to Debonairs Cresta on Friday afternoon, 02 February 2018. We wanted to order a Rustic pizza and a sub but it was not available. So we ordered 2 large pizza's. Receipt number 141 How can you NOT have Subs? And Rustic pizza? On a Friday? Dont you prepare for the weekend..

It was such an inconvenience.

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2018, 16:23
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***

nN
nadsali N's update23 Mar 2018, 10:40
Reviewer Update
Thank you for the reply. Received 2 missed calls from Debonairs Cresta last night, so I returned the call this morning and spoke to Flash. I asked him are they going to compensate me for the inconvenience and then he said no. Well just wonderful. The most pathetic service of all the Debonairs from Cresta. Worst Debonairs ever. I will never purchase anything from them and neither will anybody I know. Treat your customers better Debonairs Cresta!