PMN
Peter-Paul Mbele Ndulini

1 reviews | Active since Jul 2018

09 Jul 2018, 11:01

Out of stock and Late delivery

-Ordered a debonairs triple decker pizza with crammed crust at 10am in the morning. -I got a call 45 minutes later saying they dont have crammed crust cheese grillers. -I was forced to get a normal triple decker and a small coke for the same price -I refused and they referred my order to another debonairs after having to argue. -Its an hour later now and I havent received my order.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 Jul 2018, 12:03
Official

Hi Peter-Paul

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***