1 reviews | Active since Oct 2012
Ordered online, paid, they cancelled but still no refund
<p>Worst experience ever, ordered online, made payment, seconds later got an sms to say they had to cancel the order due to them being to busy. I will get a refund within 42 hours. Refund is not in yet all they can say is to check again tomorrow and call again. Really pathetic why allow to order and pay when you cancel literary a second later. Will never use they're services again!!</p>
Thank you very much for taking the time to report your experience with our Shell M2 branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Shell M2 branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)