1 reviews | Active since Jan 2017
ORDERED N PAID ONLINE BUT NO DELIVERY
<p>I ordered a triple decker online for delivery at Debonairs Mhluzi mall around 18.03 pm and paid online. I got the confirmation that my order was accepted. Around 19.38 pm I start calling the store to ask how far as I had guests to serve dinner. And there was no answer, I checked the closing time it was still open, unless you **** about your operating hours as well. I had to order food from somewhere else. This is highly unacceptable, why was my order accepted if delivery was impossible? </p>
Thank you very much for taking the time to report your experience with our Mhluzi Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mhluzi Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)