GM
Grant M
1 reviews | Active since Oct 2011
03 Jul 2015, 21:53
Ordered and paid yet No Delivery
Ordered and paid for a pizza online at 8.25pm. By 9.30 pm still no delivery. Called the branch and no answer. Called the call centre which was closed. <br> <br> Frankly I'm disgusted by Debonairs. Taking an order and payment and just not bothering to deliver. Now 9.50pm and still not a delivery. <br> <br> Avoid Debonairs as they will take your money and not deliver!!!!!!
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Debonairs Pizza's replyOfficial
06 Jul 2015, 12:52Hello seedsforafrica,
Thank you very much for taking the time to report your experience with our Sunningdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Sunningdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Jul 2015, 12:52
Official
Hello seedsforafrica,
Thank you very much for taking the time to report your experience with our Sunningdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Sunningdale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)