1 reviews | Active since May 2013
Ordered and Paid Online - No Delivery&No Refund!!
COMPLAINT!!!!!<br> <br> Good Day<br> Today I ordered a pizza and a coke from Debonairs Lambton on the App.<br> I put in my address and it said that Lambton is the closest and within free delivery distance.<br> <br> I then checked out and paid online.<br> <br> An Hour later my food has still not arrived. I phoned the Lambton branch just to be passed around from one person to another. Finally I was informed that they do not deliver in my area and that I have to collect.<br> <br> I am unable to collect( The reason for ordering Debonairs with delivery!!)<br> <br> I asked the lady how I am supposed to get my money back and she had no answer!<br> <br> This is completely unacceptable as now I still don't have lunch , nor do I have my money that I paid!<br>
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lambton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)