1 reviews | Active since Nov 2017
Ordered and didn't receive my food
I ordered pizzas at 7:30 pm and they said it will take 2 hours for delivery. After waiting 2 hours I called again and they said another 45 minutes to an hour.. I still waited tried calling again and I couldn't get through to them.. It is not pass 11pm and I still haven't received my order.. I'm disgusted with the service.. I'm left without food and I'm hungry..
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***