LN
Lebohang N
1 reviews | Active since Mar 2017
31 May 2019, 19:22
Order not delivered
I'm so disgusted by your horrible service I've been waiting for my order for 3hrs and you taken my money. I will never ever use your app to order let alone buy anything from Debonairs. I'm so ****ed I called the call center then after Debonairs Protea Glen calls after an 1h30 to tell me these no house number. I gave them a house number and my order is still not here. My friends and family will and the world how you treat your paying customers. Please do me a favor and reverse my payment asap. Now the call center is not available
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Replies (2)LN
Lebohang N's updateReviewer Update
31 May 2019, 21:02Just received your order Debonairs great service. I will never ever buy from you guys. You suck and your lame excuses I live less than 2km to the Mall and I just got my pizza delivered after 4 hours wow
LN
Lebohang N's update31 May 2019, 21:02
Reviewer Update
Just received your order Debonairs great service. I will never ever buy from you guys. You suck and your lame excuses I live less than 2km to the Mall and I just got my pizza delivered after 4 hours wow
Debonairs Pizza's replyOfficial
18 Jun 2019, 10:34Hi Lebohang
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has now been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has now been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply18 Jun 2019, 10:34
Official
Hi Lebohang
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has now been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has now been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***