PL
Precious L

1 reviews | Active since Nov 2016

28 Feb 2018, 22:10

Order didn't arrive

After the manager reassured me last time I didn't get my order from them I thought things would change. Clearly they haven't, I placed my order at 6:54 p.m. and still didn't get my order let me just sleep. I'm never ordering again from them...

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Mar 2018, 14:38
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***