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1 reviews | Active since Jun 2017

10 Jun 2017, 21:47

Online Ordering

<p>i ordered a pizza at 6:23 pm on the 10th of June 2017 and by 9:45pm, I still haven't received my order. No calls were made as to why the late deliveries are happening until I called and they told me that the orders were sent for deliveries which was at 8:00pm. I'm really disappointed with Debonairs and will definitely not do business with them anymore.</p>

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Replies (2)
Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:18
Official

Thank you very much for taking the time to report your experience with our Debonairs Promenade, Mitchell's Plain branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:18
Official

Thank you very much for taking the time to report your experience with our Debonairs Promenade, Mitchell's Plain branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)