CD
Charlene D
1 reviews | Active since Nov 2014
31 Oct 2015, 20:03
Online order accepted but no delivery
I ordered a meaty triple decker at 18:35 online from Bara Taxi Soweto branch and my order was accepted but no delivery was made so I called the store at 19:35 and then they told me they do not deliver in Eldorado Park at this time and when I asked them why they only telling me at 19:35 they just dropped the telephone in my ear.
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Debonairs Pizza's replyOfficial
02 Nov 2015, 11:27Hello Charlenerose,
Thank you very much for taking the time to report your experience with our Bara Taxi Soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bara Taxi Soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Nov 2015, 11:27
Official
Hello Charlenerose,
Thank you very much for taking the time to report your experience with our Bara Taxi Soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bara Taxi Soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)