1 reviews | Active since Jan 2017

01 Jan 2017, 17:49

Online oder paid in full and not delivered.

<p>I ordered pizzas for dinner yesterday and also made an online payment. The order was accepted to be delivered but nothing arrived and no one was answering the phone at Debonairs Yoeville. This is utterly disappointing.</p> <p> </p> <p>Why are you promising us a service that you cannot deliver on Debonairs!!!?????? </p>

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply03 Jan 2017, 16:35
Official


Thank you very much for taking the time to report your experience with our Yoeville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply03 Jan 2017, 16:36
Official


Thank you very much for taking the time to report your experience with our Yoeville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)