Offline until it suits them

<p>I placed an order on Thursday, 2 Feb 2017. The order was delivered but the driver advised that the speed points were offline. We both agreed that he would come back a little later to complete my payment. I proceeded to call the branch to ask them to remind him to bring my cold drink (which he had forgotten).</p> <p> </p> <p>I waited but the driver didn't come back. I got no call with an explanation as to why he didn't show up.</p> <p> </p> <p>Friday went by and I was still not contacted. </p> <p> </p> <p>He only called me this afternoon, saying that he is on his way. He doesn't even explain what happened on THURSDAY. I am not in Midrand and I let him know. He proceeds to give the phone to his manager; who says that the driver knows where I live so I'll have to give them the money. </p> <p> </p> <p>Let it be known that I will not be making any payment as this is not the service I am not used to from the franchise. 2 whole days later??!</p>