1 reviews | Active since Nov 2015
Official brand GIVING OUT **** vouchers, potential ****/*****
Not only has the pizza prices increased and the pizza quality decreased...BUT........I have been treated really poorly by the brand itself. It is so bad it has completely put me, friends and family off completely.
I won a voucher for Debonairs, given to me by the official Facebook page. When I tried to use the voucher, something went wrong. Then I was told it was already used. In a different province....I was never compensated and was completely ignored.
I don't think a reputable company associated to a brand should behave in this manner. It has been weeks now and I know a friend who had a similar experience with a voucher. The official brand gave her a voucher that was invalid and alread used.
I have proof of all of this.....
I think that Debonairs has poorly outsourced their social media to a company who dosen't put in much effort. They are ruining the reputation of the entire company. We used to really like the brand and pizza. After this experience I don't know what is happening.
I have tried to get in touch with a manager and escalate this but I have been ignored on all social platforms, filled in a contact form via the website and I am still being ignored. In fact, everyone gets rep**** to BUT ME.
Thanks
