1 reviews | Active since May 2017
Nothing Amazing about their service
<p>It's such a strenuous exercise ordering with you guys online. I've never experienced good service with you guys.</p> <p>I live in Dube, Soweto. I wanted to place an order with the debonairs here but they were already closed so I chose the one in dobsonville as it was one of the "nearby restaurants".... assuming that they'd deliver of course.</p> <p>I redeemed my R50 voucher (code:B0417) then paid the difference online.</p> <p>Only 30 minutes later do I receive a call from a driver there telling me they actually do not deliver this side.</p> <p>I paid...I redeemed a voucher....I'm inconvenienced.</p> <p>This is just one of other incidents I've had to go through with debonairs.</p> <p><br />The service really stinks</p>
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)