TN
Thuli N
1 reviews | Active since Apr 2019
01 Apr 2019, 14:31
Not worth the price
So disappointed at how low the standard was. I bought a triple decker with extra cheese and the pizza looked like it had no cheese at all. It was cold, dry and burnt. The order took too long to arrive, it arrived 30min after the said time. I didn't even have the strength to turn the driver back as I was too hungry and my lunch break was already over. You have just lost a loyal customer. Am disappointed.
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Replies (1)
Debonairs Pizza's replyOfficial
10 Apr 2019, 16:31Hi Thuli
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 16:31
Official
Hi Thuli
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***