AM
Aphrodite M

1 reviews | Active since Feb 2014

30 Nov 2015, 12:13

Not what we ordered!

On Saturday at work we had a team lunch and I was responsible for food so at about 10:45 I called for delivery for 12 triple decker real deal pizzas of which two I specified to be chicken and mushroom then the rest something meaty, told the lady I spoke to the order should be here at 12pm she assured me it will, then the order gets to the office at 12:25pm after which I callled to find out what is the delay, now the pizza's are here but there is only one \sweet chilli chicken"not what I ordered and the rest are something meaty"

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply30 Nov 2015, 12:34
Official
Hello aphromoloi,

Thank you very much for taking the time to report your experience with our Blackheath branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)