1 reviews | Active since Feb 2017

27 Jan 2018, 16:01

Not what i ordered

Hi i ordered a pizza with no parsley like i always do on my account and like mosy of the time theres parsley on it. I dont like parsley thats why i ask you to take it off so when i see the parsley on the pizza i lose my appetite. Please check the order!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Mar 2018, 15:13
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please tell us the branch you experienced this with so that we can escalated to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***