1 reviews | Active since Jun 2017

11 Jun 2017, 20:18

Not Hot

<p>Ordered a pizza. It arrived an hour late. It was cold and still had to pay.</p> <p>Called the manager who said we had to pay for another pizza regardless of their promise that if it's cold it's free.</p>

0
Replies (6)
Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)

Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 13:55
Official

Thank you very much for taking the time to report your experience with our Parow branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)