Not happy at all

The service is appalling Ordered the food in time as i knw i was suppose to leave work I have to use my airtime and call them to find out where is my food. Apparently on the website the details to not filter through with regards to the delivery or the name of the place. I have added John Pama Primary School but they the claims they cant see that information. This is the second incident the 1st time my food did not arrive at all living my kids very disappoint as i had promised them pizza for dinner. Which leaves back with the same issues that sadly we are now being forced to buy elsewhere as we would receive such service from outside Gugulethu. Which is a bit sad as such service are brought closer to us and yet the service is appalling