MB
Marijke B
1 reviews | Active since Sept 2014
04 Nov 2015, 08:17
Not happy at all
I bought a Large 3 cheese pizza yesturday. I could not eat it. I was not told that you put on really hot chillies that its so hot i couldnt eat it. I have never had a 3 cheese pizza that burns the **** out of your mouth. So i went to look at your menu online now and i see you put on sweet bell peppers which is not hot at all. what i had on the pizza is not sweet bell peppers at all. So i wasted my money on a pizza i couldnt eat. If u sell hot pizzas you should specify that on the menu. I would like to formally lay a complaint with the manager. This is not right
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Debonairs Pizza's replyOfficial
04 Nov 2015, 11:36Hello vmbartlett,
Thank you very much for taking the time to report your experience with our Milnerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Milnerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Nov 2015, 11:36
Official
Hello vmbartlett,
Thank you very much for taking the time to report your experience with our Milnerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Milnerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)