CP
Cornel P

1 reviews | Active since May 2013

11 Jun 2016, 04:37

NOT a crammed crust pizza

<p>I ordered two crammed crust pizzas last night to collect. I collected them at roundabout 20:30. When I got home atroundabout 20:50. When I opened the boxes I realised that the pizza was not properly well done, as the texture of the pizza was still a bit thaw and parts of the base sticking to the box. Being hungry and the shop closing at 21:00 we had no choice but to eat it. I won't support this particular outlet again. That was a waste of money.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply13 Jun 2016, 09:33
Official

Thank you very much for taking the time to report your experience with our Springsgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)