1 reviews | Active since May 2016

23 Sept 2016, 13:21

nonsensical service

<p>I ordered Pizza about an hour ago and it has not been delivered until now.</p> <p>When I order at Musgrave centre I always get it on time but Debonairs in Smith street is always taking their own time and they lack proffessionalism.</p> <p>This is plain nonsensical considering that I have already paid for it online.</p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Sept 2016, 16:35
Official

Good day

Thank you very much for taking the time to report your experience with our Smith Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)