Non delivery

I have placed a order online at 8.40pm on the 8th of February. At 10pm I have still not received my order. I called the store nd spoke to the branch and spoke to the manager named porchia thy take my cell no. And upon investigation she says they have not received my order she further goes on saying that I must re place an order and she will have it delivered tomorow morning. How is debonairs providing a service and having *********** employees as I also called it at 9.30pm nd spoke to an employee who says she would call me back and i had to repeat my cell no. At least 4 times cause he listening s****s are pathetic