Noise Problem make you not want to order
<p>I would like some manager or supervisor to give this branch a call around 17:38 on a week night to place an order to see is they are heard properly and whether the telephonist can hear the caller. Calling in to place an order has never been a pleasant experience! I always have to use the online ordering, and even so i still need to call the branch to confirm that they have received it. Otherwise you don't get your order. If the Manager or even the Company Manager just visit the branch too see for Him/Herself what the store looks like and make some changes that can eliminate the Noise Factor. When its a struggle to place an order I'd rather go somewhere else. Same goes for Fishaways on the same premisis. It's a real problem!!</p>
Thank you very much for taking the time to report your experience with our Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care: 086o FISHA (225587)
Thank you very much for taking the time to report your experience with our Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fish Aways
Customer Care: 086o FISHA (225587)