IM
Isabel M

1 reviews | Active since Oct 2017

15 Jul 2018, 18:48

No such thing as "free pizza"

I had to wait an hour and a half for my pizza. When it finally arrived, the dot was black but I was still forced to pay!!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jul 2018, 11:00
Official

Hi Isabel

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they will be escalating this to both the restaurant manager and the area manager. Please do send us the restaurant details you ordered from so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***