No service

On the 21st of December I went online to order Pizza. I first chose Jabulani mall, since it was the closest branch, unfortunately, they closed at 6 pm for deliveries. The system then gave me Dobsonville as the closest, cause it less than 5 km from where i stay. I was able to successfully place my order online as per below. 5 minutes later, i received a call from the branch from some guy on duty to tell me that the drivers are not willing to drive here, as a result, they can't accept my order. I explained to him that the distance from where i stay is less than 5 kilometers, he then said that they will see if they can do me a favour, i told him that i will not accept any favours cause i have a right to demand this as it was in a close proximity and less than a radius of 5 kms. But still, they refused to understand. I then told him that i will contact Debonairs to sort this out for me. <br> I then email Debonairs a day later, Mbasa Faku, handled the query. However, up to this day, I have not heard anything from debonairs. <br> I asked myself as to why they treat their customers like this, or is because we are not from the surburbs where they are told jump and ask how high