PD
Pravesh D
1 reviews | Active since Dec 2010
04 Sept 2015, 13:43
NO SERVICE!!!
I placed an order online on the Debonairs website at 12:00 today and I am still waiting for my order to be delivered as I write this!<br> <br> So I phone and speak to a manager and she apologises and advises that they have too many deliveries today.<br> <br> Wonder if I would have got my order on time if I hadn't paid using my credit card when making the order.<br> <br> Absolutely pathetic service!
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Debonairs Pizza's replyOfficial
07 Sept 2015, 10:09Hello Ashey17,
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Sept 2015, 10:09
Official
Hello Ashey17,
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)