mK
michael K

1 reviews | Active since Mar 2015

27 Mar 2015, 21:11

no order!!!

Orderes food and there was no delivery after an hour and a half. After contacting debonairs 4 times, cause they keep asking me to phone back, they could still not find my name, number, or order. The last time I phoned back they said sorry they cant help they closing in 5 min time. I am very displeased especially cause my small kids need food.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 Mar 2015, 15:50
Official
Hello joshliam,

Thank you very much for taking the time to report your experience with our vereeniging branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)