1 reviews | Active since Apr 2010

27 Jun 2015, 13:28

No Gloves

Not even 1 employee wears gloves while handeling the food, the toppings or the pizza's. It is disgusting. I will NEVER buy anything from them again. And this store is still new and it's going like this, isn't there supervision there!? <br> I will tell everyone about this. How can management let this happen!!! This is totally unacceptable service! If this is happening, what else is happening behind where we cannot see?!!! This is how ebola and many other virusses spread! <br> Another thing, I ordered my subs and waited for more than half an hour, when I asked about my order the lady told me they didn't even start with it yet. I asked for a refund, because I can't wait an hour for FAST food. Are they under staffed or what the hell is going on there. I know it was busy, but seriously I will never recommend this store to anyone! <br> You are not seeing me again, I will post this on every social network possible. Unhygenic isn't even the right word to use! ********* more like it and unprofessional. <br> Seem like you are following in KFC's footsteps.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply30 Jun 2015, 11:40
Official
Hello Ann17,

Thank you very much for taking the time to report your experience with our Zeerust branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)