VB
Vuyelwa B
1 reviews | Active since Oct 2018
16 Sept 2019, 12:03
No filling on my pizza
I ordered triple Decker and it was delivered with no filling. I did complain and was told I will be contacted by the team. I ordered the pizza on Friday evening 13 September 2019.
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Replies (3)0
Replies (3)
Debonairs Pizza's replyOfficial
16 Sept 2019, 13:54Hi Vuyelwa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply16 Sept 2019, 13:54
Official
Hi Vuyelwa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
VB
Vuyelwa B's updateReviewer Update
16 Sept 2019, 19:53Hi Debonairs Pizza team,
Thank you for the amazing serve. My issue was resolved.
Kind regards
Vuyelwa
Thank you for the amazing serve. My issue was resolved.
Kind regards
Vuyelwa
VB
Vuyelwa B's update16 Sept 2019, 19:53
Reviewer Update
Hi Debonairs Pizza team,
Thank you for the amazing serve. My issue was resolved.
Kind regards
Vuyelwa
Thank you for the amazing serve. My issue was resolved.
Kind regards
Vuyelwa
VB
Vuyelwa B's updateReviewer Update
16 Sept 2019, 19:54I meant 'service'
VB
Vuyelwa B's update16 Sept 2019, 19:54
Reviewer Update
I meant 'service'